Shipping policy

Last updated: November 10, 2026

Thank you for choosing Irtiwah. We carefully prepare every order to help ensure your products arrive safely.

Shipping Policy

Free Shipping Across the USA

We offer FREE standard shipping on all orders within the United States. There are no additional shipping fees at checkout.

Order Processing

Orders are typically processed within 1–2 business days.

Delivery Time

Standard delivery typically takes 3–5 business days after your order ships. Delivery times may vary depending on your location.

Order Tracking

Once your order ships, you will receive an email with tracking information.

Questions?

If you have any questions about your order or shipping, please contact us through our website.

Incorrect shipping information

Please double-check your address at checkout. We cannot change an address after an order has shipped. If a package is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend it.

Lost or delayed packages

If tracking shows your package as delivered but you cannot find it, please check with household members, neighbors, and your local carrier first. If your package is significantly delayed or appears to be lost, contact us at irtiwah.skincare@gmail.com and we will help determine the next step.

Damaged packages

If your package arrives damaged, contact us within 7 days of delivery with photos of the package and product. We will review the situation and work with you toward a resolution.